Privacy Policy

Privacy Policy for Mercedes Approved Body Shop

Introduction

Welcome to the online home of Mercedes approved body shop. We are committed to protecting your privacy and ensuring a secure digital experience. This Privacy Policy explains how we handle personal information when you interact with our website (https://mercedes-approved-body-shop.collision-talk.com) and related services. By using our platform, you consent to the practices described herein.

Scope

This policy covers all aspects of our online presence, including but not limited to:

  • Our official website and any subdomains.
  • Mobile applications associated with our brand.
  • Online forms, surveys, and interactive features on our site.
  • Services and products offered through our digital platforms.
    Please be aware that this policy does not extend to third-party websites or services linked from our pages. These entities have their own privacy practices, so we encourage you to review their policies before engaging.

Processing Activities

This policy outlines the ways in which your personal data is processed when:

  1. You use any of our applications and services as an authorized user.
  2. You visit our websites linked to this Privacy Policy.
  3. You interact with us through emails, phone calls, or text messages/SMS for any purpose.

Personal Data Collection

Mercedes Approved Body Shop collects a range of personal data to provide and improve our services. Here’s what we gather:

  • Account Information: Details associated with your account creation, such as username, email address, and password.
  • Payment Information: Credit or debit card details, billing addresses, and transaction histories for processing payments.
  • Financial Information: Bank account information for direct deposits or other financial transactions.
  • Purchase Information: Items purchased from our online store, quantities, prices, and order dates.
  • Mobile Device Identifiers: Unique device identifiers (UDIDs), IP addresses, and mobile network data to recognize your device and provide personalized services.
  • Location Data: Your geographical location data when you interact with our apps or website, used for location-based services.
  • Feedback and Reviews: Comments, reviews, and ratings you leave on our platform.
  • Social Media Information: If you choose to log in through social media accounts, we may collect data from those platforms.
  • Product Information: Details about products you browse or purchase, including preferences and customization options.

We obtain this data through direct user input, interaction with our services, and automated technologies on your device. Additionally, third-party service providers might share personal data with us based on their privacy policies.

Cookies

We employ cookies to enhance user experience and gather analytics. Cookies are small text files stored on your browser or device and serve various purposes:

  • Strictly Necessary: These ensure basic functions of our website, such as login sessions and page navigation.
  • Preference: They remember settings you’ve chosen, like language preferences.
  • Analytics: Used to understand how users interact with our site, providing insights for improvement.

Users can manage their cookie preferences through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

Mercedes Approved Body Shop retains personal data only for as long as necessary to fulfill the purposes described in this policy or as required by law. Once the retention period expires or when these purposes are no longer applicable, we delete or anonymize your data.

Security Measures

We prioritize the security of your personal information and employ robust organizational safeguards. Our security measures include:

  • Encryption for data at rest and in transit.
  • Secure third-party processing partners to handle sensitive transactions.
  • Access controls and regular security updates to protect against unauthorized access.

Children’s Privacy

Our services are not intended for children under 18 years of age. We do not knowingly collect or solicit personal data from minors, and we request that such individuals do not provide any information to us.

Your Rights

Depending on your location, you have certain rights regarding your personal data:

  • Access: Retrieve and review the personal data we hold about you.
  • Rectification: Request corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Ask for the deletion of your data when no longer necessary or consenting to its use.
  • Restriction: Limit our processing of your data in specific circumstances.
  • Portability: Receive your personal data in a structured, commonly used format and transfer it to another controller.
  • Objection: Object to the processing of your data for specific purposes.
  • Non-Discrimination: Be free from biased treatment due to exercising your rights.

To exercise these rights or have any data-related inquiries, please contact our privacy team at your earliest convenience.

Changes to Policy

Mercedes Approved Body Shop reserves the right to update this Privacy Policy periodically. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly for the latest information on our privacy practices.

Contact Information

For any questions, requests, or concerns related to privacy, please reach out to us via: